We take authenticity seriously
Always fair, always authentic — that's our guarantee.
Authenticity is the foundation of everything we do. We've partnered with reputable authentication experts to ensure every item sold is 100% authenticated and in beautiful condition.
Easy, fast & hassle-free
Our authentication process
Prepare your listing
Every luxury listing requires additional documentation: receipts, cards, and photos of holograms or date codes. Additional charges apply if we need to authenticate in-house.
*$25 fee, excluding Hermès
Multi-point inspection
We inspect all goods for appropriate brand markings, date codes, serial tags, and hologram stickers. Everything passes through our strict authenticity tests before being curated into the collection.
No tolerance policy
Nextdoor Closet does not accept counterfeits of any kind. Any item concluded as fake will be destroyed, or returned to the owner within a 48-hour time frame.
Brands sold on Nextdoor Closet are not partnered or affiliated with Nextdoor Closet.
What is your authentication process?
Once the buyer purchases your item, it ships to NDC headquarters where our specialist authenticates using our partner Entrupy. A certificate of authentication is included and sent to the buyer along with the item. If there are issues, a notification and email is sent to the buyer.
What are the fees?
Authentication fee: $50, excluding Hermès Premium and exotics.
What if a buyer doubts authenticity?
If your buyer has doubts about an item you have sold, we systematically have it checked over once more (fees may apply). Your payment will be placed on hold and we'll let you know the outcome within 7 days. If deemed inauthentic, we reserve the right to destroy the copy — or will notify you for quick pickup.
A paradigm shift
The future of luxury is circular.
82.92%
of Canadians shopped second-hand in 2020, up from 73% in 2019.
— Stats Canada
$2 Billion
is the worth of the second-hand industry in North America in 2020, with that number continuing to grow.
— Ibis World
50%
of Nextdoor Closet users cite their usage of the app with the intention of benefiting the planet and their community.
— Internal
Join the movement